Terms of Service

Effective Date: December 12, 2024

Welcome to Arsenal Strength. By accessing or using our website (https://www.myarsenalstrength.com), products, and services, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use our website or services.

 

1. Definitions

  • "Company" refers to Arsenal Strength, its employees, agents, and affiliates.
  • "Customer" refers to any individual or entity purchasing or using our products or services.
  • "Products" refers to all fitness equipment and related items offered by Arsenal Strength.
  • "Services" refers to all offerings, including gym design consultations and online content, provided by Arsenal Strength.

 

2. Use of Website

  • Eligibility: You must be at least 18 years old to use our website.
  • Accuracy: You agree to provide accurate and up-to-date information when interacting with our website.
  • Prohibited Activities: You agree not to engage in activities such as hacking, reverse engineering, or any other actions that could harm our website or violate applicable laws.

 

3. Purchases and Payments

  • Order Acceptance: All orders are subject to acceptance by the Company. We reserve the right to refuse or cancel any order.
  • Pricing: Prices listed on the website are subject to change without notice. Taxes and shipping fees may apply.
  • Payment Terms: Full payment must be made at the time of purchase unless otherwise agreed upon in writing.

 

4. Shipping and Delivery

  • Shipping: Shipping costs and estimated delivery times are provided at checkout. Arsenal Strength is not responsible for delays caused by carriers.
  • Inspection: Customers must inspect products upon delivery and report any damage or defects within 7 days.

 

5. Warranties and Returns

  • Structural Steel Frame: Lifetime warranty against defects in materials and workmanship arising from normal use for the lifetime of the original purchaser (non-transferable).
  • Wear Guards / Upholstery: 90-day warranty against defects in materials and workmanship arising from normal use (non-transferable).
  • Bearings, Grips, Cables, Pulleys: One-year warranty against defects in materials and workmanship arising from normal use (non-transferable).
  • Finish: Five-year warranty against flaking and delamination arising from normal use (non-transferable).
  • Exclusive Remedy: Arsenal Strength’s solution for any warranty claim is the repair or replacement of defective parts, or the supply of labor to remedy any defect. Repair or replacement is at the sole discretion of Arsenal Strength.
  • Exclusions and Limitations: Warranties do not cover normal wear and tear, improper assembly, inadequate maintenance, unauthorized modifications, or damage caused by abuse, neglect, or environmental factors such as excessive moisture or temperatures.
  • Void Warranty: Warranties are void if products are purchased from unauthorized dealers, used or pre-owned sources, or if the equipment is altered in any way, including removal of branding.
  • Returns: Returns must be authorized by the Company and are subject to a restocking fee of $200. Shipping fees for returns are the responsibility of the customer.

 

6. Custom Gym Design Services

  • Scope: Custom gym designs are tailored to the customer’s specifications.
  • Customer Obligations: Customers must provide accurate dimensions and other relevant details to ensure proper execution.
  • Non-Refundable Fees: Design consultation fees are non-refundable.

 

7. Intellectual Property

All content, logos, and trademarks on the website are the property of Arsenal Strength. Unauthorized use of intellectual property is prohibited.

 

8. Limitation of Liability

Arsenal Strength is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our total liability is limited to the amount paid by the customer.

 

9. Privacy

Our Privacy Policy governs the collection and use of personal information.

 

10. Governing Law

These terms are governed by the laws of the State of Tennessee, without regard to its conflict of law principles.

 

11. Amendments

Arsenal Strength reserves the right to update or modify these terms at any time. Changes will be effective immediately upon posting on the website.

 

12. Contact Information

If you have any questions or concerns about these terms, please contact us at:

Arsenal Strength
3551 Workman Rd 
Knoxville, TN 37921 
Email: info@myarsenalstrength.com 
Phone: (865) 333-5444

 

Thank you for choosing Arsenal Strength. We look forward to powering your strength journey.